Spring 2021: Answers to Frequently Asked Questions - Part 2

Oct 28, 2020 10:00:00 AM / by Cara Pizzorusso

Following part 1 of your Frequently Asked Questions (FAQs) about studying abroad in 2021 with CAPA, here is part 2 covering additional information on our updated program and policies, academics and online courses, as well as internships and other COVID-19 protocols abroad.

Spring 2021 FAQs (Part 2)

Part 2: Programs & Policies, Academics, and Internships

While study abroad will look different this spring due to COVID-19, we are taking all necessary measures to ensure that students have a successful experience abroad. We’ve put together a list of answers to frequently asked questions to help you understand our updated policies for spring 2021 regarding internships, academics, cancellations, and withdrawals. For additional information about health and safety, take a look at part 1 of our spring 2021 frequently asked questions here.

Updated October 14, 2020

CAPA Spring 2021 Programs & Policies

Is there a spring break for CAPA Spring 2021 in-person programs?

Yes, students will have a spring break on all CAPA Spring 2021 in-person programs. However, this is limited to a four-day weekend during the Good Friday and Easter Monday Public holidays.

CAPA Centers Spring 2021 Cancellation & Withdrawal:

To facilitate greater flexibility for our students and their families during this extraordinary time, we have taken steps to extend application and withdrawal deadlines for our CAPA Center Program Spring 2021 fees as follows:

    • CAPA has extended application deadlines until November 27 and beyond.
    • Students may withdraw without penalty if they contract COVID-19 prior to the program start date.
    • Students may withdraw without penalty for any reason up to 45 days prior to the program start date.

In addition, CAPA has amended its policies around program cancellation for our Spring 2021 Center Programs:

    • CAPA will notify students no later than 30 days prior to the program start date if their program is cancelled, in which case students will be refunded the entire program fee.
    • Students will be refunded any recoverable program costs, including a pro-rated portion of their housing if the program is cancelled mid-semester.
    • If a student contracts COVID-19 abroad, CAPA insurance includes up to $3,000 for trip interruption coverage.

What happens if CAPA cancels my program before it begins?

CAPA will determine whether to cancel the program no later than 30 days before the start of the program. Students may choose to transition to the online program or withdraw entirely. All students will receive a full refund for the in-country program fees. Students choosing to transition to the online program would be refunded their in-country program fee minus their online CAPA program fee. Application fees are non-refundable.

What happens if CAPA cancels an online course?

If CAPA cancels an online course, students enrolled in that course will be offered the opportunity to enroll in a different CAPA online course or withdraw entirely and be refunded the cost of the course. Application fees are non-refundable.

What are the withdrawal deadlines for in-country programs?

COVID-19 Related Withdrawals: If a student is no longer able to travel due to contracting COVID-19, they may cancel up to the date of departure for a full refund but must present a doctor’s note.

Cancellations for any other reason:

    • 45 days or more prior to the program start date: no financial penalty to cancel for any reason
    • 44-21 days prior to the program start date: 50% of the program fee + $500 for those participating in an internship
    • Fewer than 21 days prior to the program start date: 100% of the program fee

What are the withdrawal deadlines for online courses and remote global internships?

    • 60 –15 days prior to program start date:
      • $150 per online course
      • $500 per remote global internship
    • 14 or fewer days to program start date:
      • No refund

What are the cancellation penalties if a student chooses to pivot from an in-country program to an online program?

Students may transfer from the in-country to the online CAPA program up to 45 days prior to the program start date. In-country cancellation penalties will apply after 45 days prior to the program start date. If CAPA cancels the in-country program after 45 days, students will receive a refund of the in-country program fees. Application fees are non-refundable.

What happens if CAPA cancels the program once it has begun?

If CAPA cancels the program while students are abroad, students will receive a refund for any recoverable program costs, including a pro-rated portion of their housing. Because courses and internships will be transitioned online, the tuition and internship portion of the program fee is non-refundable.

What is CAPA’s billing terms for Spring 2021?

For students paying CAPA directly, the full program fee (minus prior deposits) is due at 45 days prior to the start of the program. For students using financial aid, students pay 30 percent of the program fee at 45 days prior to departure and the remaining balance is due within one week of the financial aid disbursement date listed on their financial aid disbursement form.

Is CAPA still offering scholarships for Spring 2021?

Yes! Students may apply for need-based scholarships until October 30, 2021. Blogger and vlogger grants may have a different deadline. For more information, visit

Does CAPA offer cancellation insurance?

If a student has to return home due to contracting COVID-19, they can claim up to $3,000 for trip interruption coverage through CAPA insurance, and CAPA will assess whether there are any other recoverable costs on a case-by-case basis.

Under what circumstances would CAPA cancel a program?

CAPA will continuously monitor a variety of data points to determine whether a program can reasonably operate in a location and will review any concerns with institutional partners should they arise. These data points include:

    • Barriers to travel (e.g. closed borders, limited flights for entry and departure, visa issues etc.)
    • Ability of the host country to prevent, detect and respond to disease outbreaks. Key indicators include local healthcare resources such as hospital bed capacity, access to ventilators and PPE, and ability to respond to a significant rise in cases.
    • Trends within the country on numbers of new cases and comparison of the program location to the US in regard to levels and response.
    • Recommendations from the WHO, CDC, and US Department of State. Note that CAPA will not rely solely on these agencies for decision making but instead use their guidance as one data point to inform decisions.


What happens to my courses if my program is shortened or cancelled after it has started?

CAPA courses will be offered as in-country, blended, or online. If conditions shift, making study within the classroom or in-country impossible, then CAPA courses will transition to online only format.

For courses taught by CAPA university partners abroad, including direct enroll programs, course delivery will be determined by these institutions according to their standards and timelines.

CAPA will make every effort possible to ensure a student is able to complete their course work remotely if they are required to return home. Any limitations will be discussed with the student and the student’s home institution upon their departure to set expectations about what is possible.

How is CAPA ensuring Internet stability for online instruction?

CAPA will ensure all instructors have necessary Internet connectivity and proper technology to carry out all requirements of the academic program.

As per CAPA’s Terms and Conditions, students are responsible for ensuring they have access to a stable Internet connection and proper technology. For any student for whom this is a concern, CAPA will work with the student and their home institution to develop a solution.

How will the in-person academic experience be impacted by COVID-19?

Classrooms will only hold as many students as is suggested by appropriate government regulations on social distancing within educational environments. Classes may be divided with half of the class joining online from their housing in a weekly rotation. Class times, where possible, will be staggered and timed to avoid the peak periods on public transportation where appropriate.

In addition, to reduce the risk of the spread of the virus within the CAPA Centers, the following protocols have been developed:

a) In addition to pre‐departure guidance provided to students on how to best protect themselves from the virus, these details will be covered again thoroughly in an onsite orientation and will be regularly reinforced throughout the semester through emails and posts in the student portal as well as in class or through Town Halls where required. These communications will also remind students that the CAPA team are available at any time to support them and answer questions they may have.

b) Hand sanitizer stations will be provided throughout all CAPA Centers including in each classroom and by any entrances and exits (additionally all bathrooms will be well stocked with sanitizing soap).

c) Thorough cleaning by professional cleaning staff will be conducted every evening with disinfectant products, including careful attention to door handles, light switches, desk surfaces and other surface areas that are shared and could carry the virus.

d) Door handles and any other regularly touched surfaces and desks will also be cleaned with disinfectant wipes by CAPA staff between classes in addition to the nightly cleaning.

e) Face coverings will be required at all times within the CAPA Centers.

f) Screens, temperature checks and testing will be evaluated and implemented in line with local guidance closer to the start of the program with changes possible at any time during a program. Students should be prepared for all eventualities for monitoring.

g) Students will not be allowed to congregate within the study centers and will only be able to enter for their scheduled classes. Academic advising will in most cases take place via Zoom or phone.


What happens with my internship if the program is cancelled after it has started?

If your program is cancelled during the term, CAPA will work with your internship site and your home institution to determine if a placement could continue in a remote capacity or through project-based work for missed hours. The Global Internship Course, for which you earn credit, will continue as an online course for the remainder of the term.

What COVID-19 protocols will exist at an internship site?

As per CAPA Health and Safety Protocols, to reduce the risk of the spread of the virus within internship sites, internship students and the internship host will both review and adhere to the terms and conditions set out within the Learning Agreement Document which outlines the following:

1. The site’s responsibility to ensure that the intern is fully aware of health and safety regulations and protocols at the site.

2. The site’s responsibility to follow all local government guidance related to COVID-19 within the work environment (e.g. social distancing, workplace hygiene, staggered working hours, face coverings, etc.) that is in place at any time.

3. The students’ responsibility to observe and adhere to all workplace protocols, company guidelines and local governmental legislation.

Are CAPA students required to commute to their internship site using public transportation?

CAPA will follow government guidance on public transportation in each of our locations.

Do you have additional questions or want to learn more about CAPA programs? Contact us at 800.793.0334 or through our website at

Topics: International Education